Cardial Metabolic Institute is committed to protecting your privacy while providing you with positive experience on our website and in using our medical services.

This Privacy Notice (“Notice”) explains our privacy practices and provides information on how and why we collect, use and share your personal information through our interaction with you in relation to our clinical services, when you visit our website, (“Website“), our integrated clinical care apps and collaboration solutions (“Services“). The Notice also describes choices that may be available to you regarding use, access, deletion and correction of your personal information.

Additional information on our personal information practices may be provided in supplemental terms and conditions, supplemental privacy statements, or notices provided prior to or at the time of data collection.

QUICK LINKS

We recommend that you read this Notice in full to ensure you are fully informed. However, if you only want to access a particular section of this Notice, then you can click on the relevant link below to jump to that section.

HOW WE COLLECT YOUR PERSONAL INFORMATION

  • We collect your personal information when you actively provide it to us through your interactions with us. 
  • We may automatically collect personal information from you as you use our medical care services, as a patient, including recording communications, when enabled, or when you visit our Website.
  • We may receive personal information about you from a hospital or doctor supporting you in your medical care plans.   
  • We may infer or derive personal information based on other information we collect.

WHAT PERSONAL INFORMATION WE COLLECT
 

Personal Information you actively provide to us or we collect from third parties, medical care partners, other service providers, or which is publicly available.

Your contact information/Identifiers: Name, username, email address, phone number, identity documents, medical records, and any other identifiers a user provides when accessing or using our Services.

Your payment information: billing name, address, and credit card or other payment information.

Other information: Custom profiles and any other information about you that you may voluntarily provide or any information about you that may be publicly available.

Personal information we collect through your interactions with: Cardio Metabolic Institute; our Website;  as a patient

Account information:

  • Patient’s usernames and account numbers, phone numbers, language preference, medical insurance, medical issues past, present, future.

User content:

  • Files, any content of communication in any format (including but not limited to documents, pictures, transcripts, notes, tests, medical records etc.) or other information you or another clinical team member upload, provide, grant access to or otherwise implement. *Note that other clinical users and providers control the content that they provide, and it may include any category of personal information.

Service Usage Data:

  • System logs, including usage logs, backend logs, 
  • Internal feature usage analytics  
  • Quality of Service data
  • Fraud and threat analysis data

Geolocation information: 

  • Information about where you are located when using the Services.

SMS messages: 

  • Content of SMS messages.

Your communications with us:

  • Surveys, voice and video calls used for telemedicine, and related recordings and transcripts, emails and messages, interactions with chatbots available as part of our Services or Websites, etc.

Other information:

  • Any personal information that a user or guest voluntarily provides through their use of the Services, including synchronizing contact information, or through integrations with other applications.

HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information for the following purposes, to: Communicate with you; Verify your identity to prevent fraud in compliance with applicable law; Create your account; Provide you with Cardio Metabolic Institute Clinical Services including respond to your requests for medical assistance.; Develop and improve the Cardio Metabolic Institute Services; Improve and optimize your interactions with our teams; Connect you to and optimize your experience using our Website, and Medical services

We may use artificial intelligence, machine learning, or other similar technology to provide, maintain, support, and improve our medical services and our interactions with you. 

We do not pass any individual’s consent to receive SMS from Cardio Metabolic Institute to any third party. We do not share phone numbers with third parties for the purpose of allowing those third parties to send SMS.

HOW, WHY, AND WHAT PERSONAL INFORMATION WE SHARE WITH THIRD PARTIES

We may share and disclose your personal information (as identified in the section What Personal Information We Collect) solely for legitimate clinical care medical purposes  or legal purposes as described in this Notice and in accordance with applicable law, with the following third parties:

  • Medical Providers as part of your medical record and treatment plans. 
  • Any third party as part of, or in connection with, an actual or prospective corporate business transaction, such as a sale, merger, acquisition, joint venture, financing, corporate change, reorganization or insolvency, bankruptcy or receivership.
  • Law enforcement agencies, regulatory or governmental bodies, or other third parties in order to respond to legal process, comply with any legal obligation; protect or defend our rights, interests or property or that of third parties; or prevent or investigate wrongdoing in connection with the Website, or our Services; and/or
  • Other third parties specifically identified with your consent.

HOW WE RESPECT YOUR PRIVACY RIGHTS

We provide you with the opportunity to access, review, modify, and delete your personal information that we process.

Your Privacy Rights 

  • Access: You can request more information about the personal information we hold about you. You can request to download a copy of the personal information.
  • Rectification: If you believe that any personal information, we are holding about you is incorrect or incomplete, you can request that we change, correct, or supplement the data. If you are a customer, you can also correct some of this information directly by logging into your Service account. Please contact us as soon as possible if you notice any inaccuracy or incompleteness.
  • Objection: You can let us know that you object to the collection or processing of your personal information for certain purposes.
  • Restriction of Processing: You can ask us to restrict further processing of your personal information. (This just means you can ask us to stop using it for the reasons we have been using it.) This may mean that we may have to delete your account.
  • Erasure: You can request that we erase some or all of your personal information from our systems. You can also delete some of this information directly by logging into your portal account, if you are patient.
  • Portability: You can ask for a downloadable copy of your personal information in a machine-readable format. You can also request that we transmit the data to someone else where it’s technically possible.
  • Withdrawal of Consent: If you have consented to our use of personal information for a specific purpose, you have the right to change your mind at any time. Any such decision will not affect any processing that has already occurred, nor will it affect processing of your personal information conducted in reliance of lawful processing grounds other than consent. Withdrawing your consent may mean your access to the Services will be limited or suspended, and your accounts may be terminated, as applicable. Where you withdraw your consent, but we are using your information because we or a third party (e.g. your employer) have a legitimate interest in doing so, or we have different legal basis for using your information (for example, fulfilling a contract with you), we may continue to process your information, subject to your rights to access and control your information.
  • Right to File Complaint: You have the right to lodge a complaint about our Cardio Metabolic Institute’s practices with respect to your personal information.  Contact Kevin Coleman, Privacy Officer at  kevin.colelman@cminj.com or call 732-846-7000, Ext 115 
  • No Automated Decision Making: We do not undertake decision-making about you based solely on automated processing, including profiling.

Your Additional Privacy Rights as a Resident of Certain U.S. states

The rights described in this section apply only if you are a resident of a state within the United States that has an applicable and effective privacy law providing for the below rights. 

  • Data portability: You can ask for a downloadable copy of your personal information in a machine-readable format. You can also request that we transmit the data to someone else where it’s technically possible.
  • Knowledge and access: You may have the right to know more about personal information that we have collected and disclosed in the preceding 12 months. You may be able to access, receive details on collection, the purpose of processing, and any sharing that may have occurred.
  • Deletion: You have the right to request Cardio Metabolic Institute to delete the personal information we have collected about you under certain circumstances.
  • Non-discrimination for the exercise of your privacy rights: You have the right to not receive discriminatory treatment by Cardio Metabolic Institute for the exercise of your privacy rights.  
  • Rectification: If you believe that any personal information we are holding about you is incorrect or incomplete, you can request that we change, correct, or supplement the data. You can also correct some of this information directly by logging into your account, if you are a customer. Please contact us as soon as possible if you notice any inaccuracy or incompleteness.
  • Opt-out of sharing your personal information with specific medical providers: You have the right to request Cardio Metabolic Institute to stop sharing your personal information for the purposes of medical care, should you change providers. . 
  • No Automated Decision Making: We do not undertake any decision making about you based solely on automated processing, including profiling.

We will not share your personal information with third parties for the third parties’ direct marketing purposes.

We will verify your request using your name and email. Depending on the nature of your request, we may need additional information to verify your identity. You may authorize an agent to make a request on your behalf to exercise your privacy rights under applicable privacy laws.

Certain U.S. states provide the right to appeal Cardio Metabolic Institute’s denial of an individual rights request.

To exercise your rights or to allow your authorized agent to exercise your rights, please contact Kevin Coleman, Privacy Officer at 732-846-7000 Ext 115.  

HOW WE KEEP YOUR PERSONAL INFORMATION SECURED

Keeping your information secure is important to us. We have taken appropriate steps designed to reduce the risk that your personal information may be subject to loss, misuse, unauthorized access, disclosure, alteration or destruction.

HOW LONG WE RETAIN YOUR PERSONAL INFORMATION

We will retain your personal information for a minimum of 7 years and or required or permitted by law, for legal, tax or regulatory reasons, or other legitimate and lawful business purposes.

Where we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

Lawful Requests for Personal Information

We may be required to disclose personal information in response to lawful requests by public authorities, including meeting national security or law enforcement requirements.

Individual rights to access and to limit use and disclosure

Please see the relevant section in this Notice HOW WE RESPECT YOUR PRIVACY RIGHTS  for information regarding how individuals can exercise their rights to access their personal data and to limit the use and disclosure of their personal data.

CHILDREN’S PRIVACY

Cardio Metabolic Institute does not knowingly provide clinical services directly to children under the age of 16, or knowingly collect or solicit personal information from or about children under the age of 16. If you believe that a child under the age of 16 has disclosed personal information to Cardio Metabolic Institute outside of the school offering, please contact kevin.coleman@cminj.com

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THIRD-PARTY SITES

This Notice does not apply to, nor are we responsible for, the privacy, information or other practices of any third party operating any site or service to which the Website or Apps link including but not limited to social media sites. The inclusion of a link on the Website or Apps does not imply our endorsement of the linked site or service. You should check the privacy notices of those sites before providing your personal information to them.

BLOGS AND FORUMS

Our Website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas is public and may be read, collected, and used by others who access them and may remain on the public forum indefinitely. To request removal of your personal information from our blog or community forum, you can submit a request through our online portal. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. We encourage all users to exercise caution when providing personal information in blogs and community forums.

UPDATES TO THIS NOTICE

We may update this Notice from time to time in response to changing legal, technical, or business developments. If we make changes to our Notice, we will post those changes on this page in addition to updating the “Last Updated” or effective date at the top of this webpage. If we make material changes, we will notify you either by emailing you or by posting notices of such changes prominently on this page prior to such material changes taking effect.

CONTACT US

If you have any questions, comments or concerns about this Notice, please e-mail kevin.coleman@cminj.com, or you can write to us at:

Cardio Metabolic Institute 

Attn: Cardio Metabolic Institute – Chief Privacy Officer

51 Veronica Ave

Somerset, NJ 08873